Please get in touch with The University of Queensland (phone number 07 3346 3909), and explain that you'd like a refund. If The University of Queensland is happy to refund, they will contact the 'JustGiving' support team on your behalf. Once confirmed, your refund will be processed. Please note that refunds can take between 5-10 working days to process.
Please be aware that ‘JustGiving’ can only refund donations made via Debit/Credit card, PayPal, or Google/Apple pay. They also cannot refund donations made over 6 months ago, these will need to be refunded by The University of Queensland directly.