Join Dr Peter Simpson as he provides tips on how to manage medical complaints. How you manage a medical complaint effects the overall outcome. It is important to remain composed and maintain proper behaviour in the face of complaints. Dr Simpson presents multiple case studies to demonstrate the appropriate communication with both patients and AHPRA.
The webinar was recorded in November 2016 and runs for approximately 59 minutes. To obtain a Certificate of Attendance you must view the entire webinar and complete a feedback form. You may pause the video but you cannot track forward or back.
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